Customer Service
Tone, complaints and response standards.
Cork, Munster · IEPAÑA
Workshops your team can apply immediately
Half-day formats with materials for participants.
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Our services
Communication, customer service and supervisor workshops — on-site or online.
Internal Communication
Meetings, feedback and clear handovers.
Supervisor Skills
Priorities, delegation and short performance chats.
About Supersvegl Training
Supersvegl Training Ltd. offers corporate training with a focus on clear communication and practical results.
Since 2017 we have supported clients in Cork and online — with a focus on corporate training. A team of 3 professionals works with SMEs across Munster.
More about the company →No hidden costsProposal with clear scope before collaboration begins.
TransparencyScope, timelines and fees agreed in writing before we start.
Built for SMEsProgrammes for teams of 3 to 50 people, without corporate jargon.
Experience in {region}We work with businesses in your region — we know the local context.
Client experiences
Feedback from business clients in Munster.
"Quick response and a concrete work plan. Having local contact in Cork mattered to us."
Saoirse Hughesoperations director, Cork
"Working with Supersvegl Training helped us set priorities clearly — without unnecessary jargon."
Liam Ryanteam lead, Cork
"Professional approach from the first email through to project close — I would recommend them."
Siobhán O'Neillcommercial director, Cork
References and projects
Collaboration examples — anonymised summaries of real situations.
Family business in Cork: structure before growth
Challenge: They planned to hire but had no defined roles or procedures.
Approach: We defined onboarding, responsibilities and simple indicators.
Result: The new hire joined an organised system — less load on the owner.
Team in Munster: better internal communication
Challenge: Information was getting lost between sales and operations.
Approach: We implemented a weekly meeting rhythm and task handover templates.
Result: Fewer confused deadlines and faster responses to clients.
Our office and work
Meetings in Cork and online sessions across Ireland.
News and tips
Short articles on corporate training for owners and managers.
Five signs you may need external support
A checklist for owners before hiring a consultant.
How SMEs in Cork plan for Q3
A brief guide to quarterly priorities without complex tools.
How we work
A clear flow from first enquiry through to project close.
1. Enquiry
Complete the form or call — we reply during business hours, no obligation.
2. Diagnosis
Brief review of the situation — phone or video, 20–30 minutes.
3. Work plan
Priorities, timelines and owners in a single document.
4. Follow-up
Progress reviews and adjustments based on team needs.
Frequently asked questions
Clear answers before you get in touch.
Are sessions in person or online?
We offer a hybrid model: in-person meetings in the city listed and online video sessions. Format is agreed at the first conversation.
Do you come to our office?
Yes — in Cork and nearby, or online.
How many participants per group?
We recommend between 6 and 16 participants per workshop.
Do I need to be a registered company?
We work with incorporated businesses and also with sole traders on specific programmes. Contact us to assess your case.
How does the first conversation work?
Fill in the form or call. We reply during business hours to understand your needs — no obligation to buy.
What payment methods do you accept?
Bank transfer and credit card up to 6 instalments on closed programmes. Details sent after the proposal.
Do you issue invoices?
Yes. We issue VAT invoices in line with applicable Irish regulations after service confirmation.
How do you handle my data (GDPR)?
See our Privacy Policy. We use your data only to respond to contact requests and deliver contracted services.
Contact us
We reply during business hours (Mon–Fri, 9:00–18:00).
Phone: +353 21 581 3212
Email: [email protected]
Address: 45 Patrick Street, Cork — T12 X7YZ · Google Maps
CRO: CRO 232478